1. Booking Information
- Location: Chadstone Shopping Centre, Melbourne (exact details will be provided upon booking confirmation).
- Suitable for: Designed for children aged 3-10. Adults must be accompanied by a child (except during adult-only events).
- Opening Hours: Open daily; specific hours may vary. Please check the official schedule or your booking confirmation.
- Main Attractions:
- LEGO 4D Cinema
- MINILAND (Miniature LEGO cityscape)
- LEGO Creative Workshop
- Kingdom Quest Ride
- LEGO Ninja Training Camp
- Indoor LEGO Play Zones
2. Ticket Usage
- Your e-ticket will be sent via email after booking. Please present the QR code or booking reference at the entrance.
- Arrive at least 15 minutes before your scheduled time to ensure smooth entry.
- Tickets are valid for the specific date booked and cannot be transferred to another date.
- Adults must be accompanied by at least one child to enter (except for special adult-only events).
- Outside food and drinks are not allowed inside the attraction. A café is available for food and beverage purchases.
- Some areas of the attraction may be temporarily closed due to maintenance or special events.
3. Cancellation & Refund Policy
- Cancellations made 7 days or more in advance: Free cancellation or rescheduling.
- Cancellations made 3-6 days in advance: 50% cancellation fee applies; rescheduling may incur additional charges.
- Cancellations made within 48 hours of entry: Non-refundable and non-changeable.
- Special Conditions:
- If the attraction is closed due to government restrictions, extreme weather, or operator decisions, guests may choose between a full refund or free rescheduling.
- No refunds or rescheduling for late arrivals or no-shows.
4. Important Notes
- Age Requirement: Children must be accompanied by an adult (18+). Adults cannot enter alone (except during special adult-only events).
- Safety Guidelines: Follow staff instructions at all times to ensure a safe and enjoyable experience.
- Health & Hygiene: Guests with flu-like symptoms are advised to reschedule their visit in accordance with the attraction's health policies.
- Accessibility: The centre is wheelchair accessible. If you require special assistance, please contact customer service in advance.
Please read these terms carefully before booking. If you have any questions, feel free to contact our customer support team.
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