1. Booking Information
- This ticket grants entry to SEA LIFE Sydney Aquarium, located in Darling Harbour, where visitors can explore diverse marine life and interactive exhibits.
- The ticket includes access to all main exhibits, such as:
- Shark Valley – Walk through an underwater tunnel surrounded by sharks and giant rays.
- Penguin Expedition – Experience a boat ride through a sub-Antarctic habitat with king and gentoo penguins.
- Great Barrier Reef Exhibit – Discover the beauty of Australia’s famous coral reef ecosystem.
- Dugong Island – Meet Pig, one of the world’s only rescued dugongs in captivity.
- This ticket allows single-day entry to all general exhibits. Special experiences (e.g., glass-bottom boat, behind-the-scenes tours) are not included and require additional payment.
2. Ticket Usage
- Your e-ticket will be sent via email upon successful booking. Please present the QR code or booking reference for scanning upon entry.
- The ticket is valid only for the selected date and cannot be used on other dates. Expired tickets are non-refundable.
- Opening Hours: Daily 10:00 AM – 5:00 PM (last entry at 4:00 PM). Operating hours may change due to weather or special events; please check the official website for updates.
3. Cancellation & Refund Policy
- Non-refundable & Non-changeable: Once booked, tickets cannot be canceled, changed, or transferred to another person. Please confirm your travel plans before purchasing.
- Exceptions: Refunds or rescheduling may be considered only if the aquarium is officially closed due to extreme weather or other unforeseen circumstances, based on SEA LIFE Sydney Aquarium's official policy.
4. Important Notes
- Child tickets apply to ages 3-15. Children under 3 years enter for free (must be accompanied by an adult).
- Pets are not allowed inside the aquarium (except for guide dogs).
- Some areas may have food restrictions; please follow aquarium guidelines.
- Visitors are responsible for their personal belongings. The aquarium is not liable for any lost or stolen items.
Please read these terms carefully before booking. If you have any questions, feel free to contact our customer support team.
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