1. Booking Information
- This ticket grants entry to Wild Life Sydney Zoo, located in Darling Harbour, where visitors can experience Australia’s unique wildlife up close.
- The ticket includes access to all main exhibits, such as:
- Koala Sanctuary – Observe koalas in their natural habitat, with an option to purchase a koala encounter experience.
- Kangaroo Walkabout – Get close to kangaroos and wallabies in an open exhibit.
- Crocodile Billabong – See "Rex," the giant saltwater crocodile.
- Nightfall Habitat – Discover nocturnal Australian animals like Tasmanian devils and echidnas.
- This ticket allows single-day entry and access to all general exhibits. Special experiences (e.g., koala encounter, private tours) are not included and require additional payment.
2. Ticket Usage
- Your e-ticket will be sent via email upon successful booking. Please present the QR code or booking reference for scanning upon entry.
- The ticket is valid only for the selected date and cannot be used on any other date. Expired tickets are non-refundable.
- Opening Hours: Daily 10:00 AM – 5:00 PM (last entry at 4:00 PM). Operating hours may change due to weather or special events; please check the official website for updates.
3. Cancellation & Refund Policy
- Non-refundable & Non-changeable: Once booked, tickets cannot be canceled, changed, or transferred to another person. Please confirm your travel plans before purchasing.
- Exceptions: Refunds or rescheduling may be considered only if the zoo is officially closed due to extreme weather or other unforeseen circumstances, based on Wild Life Sydney Zoo's official policy.
4. Important Notes
- Child tickets apply to ages 3-15. Children under 3 years enter for free (must be accompanied by an adult).
- Pets are not allowed inside the zoo (except for guide dogs). Some areas may have food restrictions; please follow zoo guidelines.
- Visitors are responsible for their personal belongings. The zoo is not liable for any lost or stolen items.
Please read these terms carefully before booking. If you have any questions, feel free to contact our customer support team.
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